Synchrony Brings OpenAI into Customer Experience, Agentic Commerce
Synchrony may be best known for its credit card partnerships with major retailers such as Walmart, Amazon, and Lowe’s, but the company is making a big push into artificial intelligence through a deal with OpenAI. Synchrony will deploy OpenAI’s models across a range of use cases, including its customer portals, loyalty and rewards programs, and […] The post Synchrony Brings OpenAI into Customer Experience, Agentic Commerce appeared first on PaymentsJournal .
Synchrony may be best known for its credit card partnerships with major retailers such as Walmart, Amazon, and Lowe’s, but the company is making a big push into artificial intelligence through a deal with OpenAI. Synchrony will deploy OpenAI’s models across a range of use cases, including its customer portals, loyalty and rewards programs, and […] The post Synchrony Brings OpenAI into Customer Experience, Agentic Commerce appeared first on PaymentsJournal .