Meta Tests Human Callers for Muse After Merchants Hang Up on AI
Meta tested having human contractors handle some calls for the phone-calling feature of its personal artificial intelligence assistant Muse, Reuters reported Tuesday (Sept. 22), citing internal company posts and a Meta spokesperson. Meta began this test after some users of Muse reported that companies that were called
Meta tested having human contractors handle some calls for the phone-calling feature of its personal artificial intelligence assistant Muse, Reuters reported Tuesday (Sept. 22), citing internal company posts and a Meta spokesperson. Meta began this test after some users of Muse reported that companies that were called
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