Back to blog
ach

Capgemini: Multi-agent AI moves into banking and insurance, but orchestration remains limited

Source: Finextra•November 5, 2026

Financial institutions are struggling to scale multi-agent AI beyond pilot projects, with just 10% of banks and insurers having achieved enterprise-wide orchestration despite 59% piloting or deploying the technology, according to Capgemini research.

Financial institutions are struggling to scale multi-agent AI beyond pilot projects, with just 10% of banks and insurers having achieved enterprise-wide orchestration despite 59% piloting or deploying the technology, according to Capgemini research.

This story was curated by Paysonas from Finextra as part of our daily payment-industry briefing. Read the original article for full details.