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BMO launches AI agent to help credit card customers get answers

Source: Finextra•November 6, 2026

BMO is introducing AI Agent Assist to help clients get faster answers and resolutions when they contact BMO's Virtual Connect contact centre about their credit card transactions.

BMO is introducing AI Agent Assist to help clients get faster answers and resolutions when they contact BMO's Virtual Connect contact centre about their credit card transactions.

This story was curated by Paysonas from Finextra as part of our daily payment-industry briefing. Read the original article for full details.