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Billtrust CFO Says More Automation Doesn’t Always Mean More Cash

Source: PYMNTS.com•November 2, 2026

Automation and cash generation aren’t the same, Billtrust Chief Financial Officer David Zwick writes in a new PYMNTS eBook, “Payments Leaders Rethink What Works in 2026.”   In January, I believed automation was the finish line. As a CFO, I’d spent years pushing my own team toward it because of fewer manual touches

Automation and cash generation aren’t the same, Billtrust Chief Financial Officer David Zwick writes in a new PYMNTS eBook, “Payments Leaders Rethink What Works in 2026.”   In January, I believed automation was the finish line. As a CFO, I’d spent years pushing my own team toward it because of fewer manual touches

This story was curated by Paysonas from PYMNTS.com as part of our daily payment-industry briefing. Read the original article for full details.