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AI Picks the Shortlist Before Retailers Get the Click

Source: PYMNTS.comSeptember 16, 2026

Before a shopper ever reaches a retailer, an artificial intelligence assistant may have already narrowed the field to three options. Making that shortlist is becoming its own competition. The PYMNTS Intelligence report “The AI Power User Gets Pickier,” the September edition of the Consumer AI Benchmark Report, found th

Before a shopper ever reaches a retailer, an artificial intelligence assistant may have already narrowed the field to three options. Making that shortlist is becoming its own competition. The PYMNTS Intelligence report “The AI Power User Gets Pickier,” the September edition of the Consumer AI Benchmark Report, found th

This story was curated by Paysonas from PYMNTS.com as part of our daily payment-industry briefing. Read the original article for full details.